Refund Policy

Last Updated 2025

Because our items are handmade, all sales are final.
However, your happiness matters to us — if your order arrives damaged or defective, please contact hello@handspunwhimsy.com within 7 days of delivery with photos of the issue.

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We’ll review your request and may offer a replacement, repair, or store credit on a case-by-case basis.

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Please note:

• Items must be unused and in original packaging for any exchange consideration.

• Shipping costs are non-refundable.

• Custom orders cannot be returned or exchanged.